Mission, Vision, and Values

At Raconteur, we pursue a meaningful mission, have an impactful vision, and are rooted in our values.

Mission: To preserve lives and legacies in the written word.

Our co-founder, Olivia, began Raconteur with this mission, born out of her personal desire to preserve the life stories and legacies of her grandmothers.

Vision: To inspire and influence future generations and grow family bonds through the written word. 

Our vision is to affect families today and generations to come with their loved ones’ or ancestors’ stories. Every book we write is a carefully curated document of memories and wisdom. 

Company Values

Value 1: Memory Preservation

To us, memory preservation is the process of keeping something valuable alive, intact, or free from damage or decay.

With our words and actions, we show how important our subjects’ stories are to us. We devote our time and attention to accurately documenting our subjects’ memories, and we take great care in selecting relevant information and crafting narratives that will benefit the subject and their families today and down the road. 

Value 2: Care 

To us, caring involves slowing down, paying attention to the person in front of us, keeping their best interest at heart, and then demonstrating our concern through producing excellent work. 

We offer subjects and their families a dedicated, engaging, and caring experience by remaining positive, upbeat, and encouraging; listening and responding with empathy and compassion; remaining patient; going above and beyond to accommodate our subjects who need special attention, especially those with health problems or disabilities; and honoring and esteeming our elder subjects.

Value 3: Excellence

To us, striving for excellence entails doing everything in our power to produce excellent work: work that is outstanding and exceeds expectations, work that is the same quality as you’d expect to find on a bookstore shelf. 

We endeavor to write, edit, design, and produce books of the utmost quality. We are thorough and accurate as we write, scrupulous with craftsmanship, and conscientious about details; we collaborate with a researcher and multiple proofreaders to polish the narrative; we work passionately; and we learn from our mistakes and are open to change and improving our processes as we try to achieve excellence.

Value 4: Integrity

To us, integrity means firmly adhering to a code of moral values, as well as being genuine and whole. 

We aim to treat everyone the with the same level of respect; do the right thing (even when no one is watching); never cut corners; speak honestly, transparently, and truthfully without exaggerating or overpromising and always keep our word in the small and big assurances; respect others’ opinions and worldviews; know that actions speak louder than words; and demonstrate our responsibility and trustworthiness by stewarding tasks and relationships well and consistently.